Warranty

Raymor has a comprehensive range of Warranties for all Raymor products.

Warranty

Showers
Basins
Vanities
Towel Warmers
Tapware
Accessories
Toilets
Baths
Laundry Tubs
Showers

For your continued peace of mind, all Raymor showers carry a 5 YEAR WARRANTY from date of purchase, providing they are installed according to Raymor assembly instructions by a professional shower installer.

Basins

For your continued peace of mind, all Raymor basins carry a 5 year warranty on vitreous china from date of purchase, providing they are installed according to our specification by a licensed plumber.

Vanities

For your continued piece of mind, all Raymor vanities carry a 5 year warranty from date of purchase, providing they are installed according to our specifications by a licensed plumber or builder. Raymor will replace this product if a fault is shown to be caused by faulty manufacturing or materials, prior to correct installation. This guarantee does not include removal and installation costs.

Towel Warmers

• 5 years for R-Series towel warmers (round) • 5 years for S-Series towel warmers (square) • 3 years for Eco Series towel warmers

 

Raymor will, within the above warranty periods from invoice date and subject to proof of any faulty workmanship or material, at its option repair or replace the faulty product to Raymor’s satisfaction. This guarantee is limited to the replacement of defective parts only. Labour charges and/or damage incurred in installation, repair or consequential damage, or otherwise suffered or incurred by any such person are excluded from guarantee.

Tapware
25-year-tapware

Raymor, offers the following warranties: DOMESTIC WARRANTY: Tapware 25 years
Slide Showers 7 years
COMMERCIAL WARRANTY: Tapware 5 years
Slide Showers 2 years

For full terms and conditions, please click here
Accessories

For your continued peace of mind, all Raymor accessories carry a 5 year warranty from date of purchase, providing they are installed according to our specification.

Toilets

All Raymor toilets carry a 2 YEAR WARRANTY for fittings, one year warranty on seats and a 5 YEAR WARRANTY on vitreous china from date of purchase, providing they are installed according to our specification by a licensed plumber.

Baths

From date of purchase, when installed by a registered plumber and maintained in accordance with the manufacturer’s instructions, Raymor baths carry a 5 YEAR WARRANTY

Laundry Tubs

For your continued peace of mind, all Raymor laundry tubs carry a 5 year warranty on the cabinet and taps and a 25 year warranty on the laundry bowl, from date of purchase. Products are to be installed according to our specifications by a licensed plumber or builder. Raymor will replace this product if a fault is shown to be caused by faulty manufacturing or materials, prior to correct installation. This guarantee does not include removal and installation costs. The guarantee is non-transferable and proof of purchase is required.

If spray or abrasive cleaners are used on the powder coated cabinet, it will void the warranty. (The cabinet should only be cleaned with mild detergent on a soft damp cloth). Failure to use an in-line strainer or filter on the mixer may also void the warranty.

Pressure limiting is recommended above 600kpa and should never exceed 1,000 kpa.